How I Work

How I Work

Abode Property Management takes the stress off your shoulders and gives you the peace of mind of knowing your property is all taken care of. We have expert knowledge of the market and can give you accurate, up-to-date information about the local area.

We provide efficient property management services by taking the time to get to know you and understand your lifestyle. This means we can tailor our services to best suit your requirements.

Landlords

We do the hard work for you by caring for your property as if it were our own. When we manage your property, we treat you as a person and not as another number on a client list.

Our comprehensive property management services cover everything from tenant sourcing, rates and utilities payment, repairs and maintenance, and much more.

1. Sourcing and managing tenants
We have a very rigorous process for finding the right tenants; we don’t just hand your home keys to anyone! We personally take every prospective tenant through your home, so that we can get to know them and present your home’s features and benefits. We then establish a shortlist of possible tenants, and carry out reference checks and credit checks if required.

Once we’ve found a suitable tenant, we prepare and manage the signing of the tenancy agreement, and the collection and positing of the bond. Prior to the tenant moving in we will also do a walk-through with them to complete a pre-tenancy inspection.

2. Rent management
We understand that managing the collection of rent is a crucial job. That’s why we monitor your incoming rent on a daily basis to avoid arrears. You will always receive your rent payments on time and directly into your account.

We also regularly check your rent against the current Auckland market to make sure you are getting the best value. Rent increases are issued accordingly.

3. Property maintenance
We manage all repairs and maintenance of your property, saving you from those calls at odd hours about a broken toilet or a leaking tap.

We use competitive local contractors for maintenance and repair work, keeping costs to a minimum. We also recognise that managing the day-to-day maintenance of your property is all part of our role, and therefore we offer 0% fees for any maintenance bill under $500.

Tenants

We want to provide our tenants with a home where they feel comfortable and safe. All the properties we provide are clean, secure, and well maintained. We believe in building a close relationship with our tenants so that any concerns, no matter how big or small, can be resolved quickly and without fuss.

We guarantee our tenants that we will:

  • Keep all their personal information secure
  • Respect their privacy
  • Communicate maintenance requests to the owners ASAP
  • Notify them in writing in advance of all inspections, as we respect their right to the quiet enjoyment of your property
  • Complete bond inspections and refunds ASAP when the tenancy ends.

We value the relationships we have with our tenants. If you have any questions about your property or any concerns, please don’t hesitate to contact us.

For more information, visit our FAQ.

“Leigh is a local and knows the market well, which is why we felt like we could really trust her.”

— Angela Hall

“Since I was living out of Auckland, I was looking for someone that was honest and reliable to manage my home. I went with Leigh because she fit those qualities and had a more hands-on and proactive approach, compared to others.”

— Bev Andrews

“We decided to go with Leigh because of her integrity and that we felt like we could trust her with our home.”

— Larne Edmeades

“I needed a property manager for my home whom I could rely on, and who was organised enough to deal with any issues immediately. Upon meeting with Leigh, I felt that I could trust her because of her knowledge of the market and area.”

— Trevor Bayly

“Leigh really goes the extra mile to make sure our home and our tenants are happy. Nothing is every too big of a problem for her.”

— Angela Hall

“What makes Leigh different to others is her personal approach to managing my home. She has a very bubbly personality and is always upfront and honest. It’s her boutique management style and her knowledge of the area that makes her stand out.”

— Bev Andrews

“Whenever there are any issues or concerns, Leigh is always prompt in resolving them. She truly exceeds the performance of previous property managers we’ve used and I think that comes down to her local knowledge and experience.”

— Larne Edmeades

“Leigh is an excellent property manager because she has a thorough process for letting tenants in and she is very rigorous in her property inspections. She seems to develop a good relationship with the tenants, which means I don’t have to worry about anything.”

— Trevor Bayly

“We feel very comfortable with Leigh managing our home in Auckland, now that we’re living in Christchurch. She is always very proactive in solving any problems that arise and her regular updates give us peace of mind. She is brilliant because we don’t have to worry about anything and I would highly recommend her to anyone looking for a professional property manager.”

— Angela Hall